How We Help
ServiceMaster Restore is a trusted leader in water damage repair, providing comprehensive services to restore homes and businesses affected by water intrusion. With a commitment to excellence and over 60 years of industry experience, ServiceMaster Restore is adept at navigating the complexities of water damage repair, offering a seamless and efficient restoration process.
The experts at ServiceMaster Restore are available 24/7/365, providing a rapid response to emergencies. Their skilled professionals conduct thorough assessments to determine the extent of the damage and develop a tailored repair plan. Utilizing state-of-the-art equipment, including advanced pumps, wet/dry vacuums, dehumidifiers, and industrial fans, they efficiently extract water, dry out affected areas, and mitigate potential mold growth.
ServiceMaster Restore’s industry leadership is evident in their commitment to best-of-class methods, ensuring that repair processes meet or exceed industry standards. Their experience in working with over 20 of the largest insurance companies in the United States facilitates a smooth claims process, expediting financial assistance for homeowners.
From structural repairs to content restoration, ServiceMaster Restore covers all aspects of water damage repair. Their holistic approach not only addresses the visible damage but also mitigates potential long-term issues, safeguarding the health and well-being of occupants. Choosing ServiceMaster Restore means choosing a trusted partner committed to navigating homeowners through the water damage repair process with expertise, efficiency, and care.
ServiceMaster Restore employs best-of-class methods, ensuring that their processes not only meet but often exceed industry standards. This commitment to excellence guarantees that every step in the water removal process is carried out with precision and effectiveness. Whether it’s the initial assessment, mitigation efforts, or the final restoration, ServiceMaster Restore’s methods are designed to deliver optimal results.
Utilizing advanced technology is a cornerstone of ServiceMaster Restore’s approach to water removal. The company invests in state-of-the-art products and equipment to ensure that their services yield the best possible outcomes for homeowners. This dedication to employing cutting-edge technology underscores their commitment to staying ahead of the curve in the restoration industry.
ServiceMaster Restore’s role as a national vendor for over 20 of the largest insurance companies in the United States speaks to its ability to navigate the complexities of insurance processes seamlessly. Direct collaboration with insurance providers facilitates the swift processing of claims, a crucial aspect of the restoration process that can significantly alleviate stress for homeowners facing water damage.
Collaborating with the IICRC (Institute of Inspection, Cleaning and Restoration Certification), ServiceMaster Restore actively contributes to setting and maintaining industry standards. This partnership ensures that the company stays at the forefront of advancements in restoration practices, providing homeowners with confidence in the quality and integrity of the services they receive.
In conclusion, ServiceMaster Restore is not just a service provider; it is a comprehensive solution for water removal that prioritizes prompt, reliable, and effective responses. With a steadfast commitment to industry leadership, best-of-class methods, advanced technology, insurance capabilities, and adherence to IICRC standards, ServiceMaster Restore stands as a trusted partner for homeowners navigating the challenges of water damage. Choosing ServiceMaster Restore means choosing a team with the experience and expertise to bring your home back to normal swiftly and with the utmost care.
We Work With All Insurance Carriers
We are a national vendor for over 20 of the largest insurance companies in the United States. We work directly with your insurance company to help get your claim processed as quickly as possible.
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Why Water Damage Repair Would Be Needed?
- Floods and Natural Disasters:
Water damage repair is often needed in the aftermath of floods, hurricanes, or other natural disasters that result in excessive water entering homes or buildings.
- Leaking or Burst Pipes:
Plumbing issues, such as leaking or burst pipes, can lead to water damage within walls, ceilings, and floors, necessitating repair to prevent structural damage and mold growth.
- Roof Leaks:
Roof leaks, caused by damaged shingles or flashing, can allow water to infiltrate the interior of a structure, requiring repair to prevent further water damage and structural issues.
- Appliance Malfunctions:
Malfunctions in appliances like washing machines, dishwashers, or water heaters can result in water leaks, requiring repair to mitigate damage to floors, walls, and other affected areas.
- Sewage Backups:
Sewage backups can introduce contaminated water into homes, posing health risks and demanding immediate repair to sanitize the affected areas.
- Poorly Sealed Windows and Doors:
Improperly sealed windows and doors can allow rainwater to enter, leading to water damage that requires repair to prevent structural issues and mold growth.
- Basement Flooding:
Basement flooding, often due to poor drainage, heavy rainfall, or foundation issues, necessitates water damage repair to salvage belongings, prevent mold, and restore the space.
- Condensation and Humidity:
Excessive condensation and high humidity levels, especially in poorly ventilated areas, can result in water damage, requiring repair to prevent mold growth and material deterioration.
- Overflows from Sinks, Tubs, and Toilets:
Overflowing sinks, tubs, or toilets can lead to water damage on floors and in surrounding areas, requiring repair to address the immediate damage and potential secondary issues.
- Structural Issues:
Water damage can compromise the structural integrity of a building, leading to the need for repairs to ensure the stability and safety of the structure.
- Mold Growth Prevention:
Water damage repair is essential to prevent or remediate mold growth, as mold can proliferate in damp environments and pose health risks to occupants.
First Steps When You Need Water Damage Repair
First Steps When You Need Water Damage Repair
- Ensure Safety:
Prioritize safety by avoiding flooded or electrical hazard areas.
- Identify Water Source:
Determine and stop the source of water to prevent further damage.
- Turn Off Electricity:
Safely turn off electricity in affected areas to avoid electrical hazards.
- Document Damage:
Take photos or videos of the damage for insurance purposes.
- Remove Standing Water:
Use towels, buckets, or a wet/dry vacuum to remove standing water.
- Protect Belongings:
Move valuables to a dry area to prevent further damage.
- Open Windows and Ventilate:
Increase ventilation by opening windows and using fans.
- Contact Professionals:
Call water damage repair professionals for assessment and assistance.
- Notify Insurance:
Contact your insurance company to initiate the claims process.
- Prevent Mold Growth:
Act quickly to prevent mold growth by drying out affected areas.
- Avoid DIY Repairs:
Refrain from extensive DIY repairs without professional guidance.
What Not to Do When You Need Water Damage Repair
- Ignore the Issue:
Avoid ignoring water damage; immediate action is crucial to prevent further deterioration.
- Enter Unsafe Areas:
Do not enter flooded areas if there is a risk of electrical hazards or contamination.
- Use Electrical Appliances:
Refrain from using electrical appliances in flooded areas to prevent electric shock.
- Delay Turning Off Electricity:
Do not postpone turning off electricity in affected areas; prompt action is essential.
- Neglect Protective Gear:
If entering flooded areas, avoid doing so without proper protective gear, such as rubber boots and gloves.
- Use Household Appliances for Water Removal:
Avoid using regular household appliances for water removal; specialized equipment is more effective.
- Leave Wet Items in Place:
Do not leave wet items like carpets or furniture in place for an extended period; move them to a dry area promptly.
- Delay Professional Assistance:
Waiting too long to seek professional help can exacerbate damage; prompt professional assistance is crucial.
- Forget to Document the Damage:
Do not neglect to take photos or videos for insurance purposes; documentation is vital for the claims process.
- Neglect Hidden Areas:
When addressing water damage, do not overlook hidden or hard-to-reach areas; professionals can identify and address all affected areas.
- Use Bleach Without Guidance:
Refrain from using bleach without professional guidance for cleaning or disinfecting water-damaged areas.
- Delay Contacting Your Insurance Company:
Do not postpone notifying your insurance company; prompt contact facilitates a smoother claims process.
- Overlook Mold Prevention:
Act quickly to prevent mold growth; overlooking this can lead to health hazards and further damage.
Roberta Salyer2023-12-29Service Master out of Granger has been the biggest blessing to me with the flood that I encountered August 2021. From the onset to the bring back of content, this service has been phenomenal on many levels. After experiencing such a devastating loss,, Angelica, Matt, and their team made the process so easy and comforting. Being involved with their services for over two years with phone calls and going to their storage area multiple times, their friendly assistance has made them feel like life-long friends. I can help honestly say that because of these people that I was able to endure dealing with insurance and keep my emotional sanity when I was falling apart.Dawn Bechtel2023-12-19We highly recommend using ServiceMaster! They’ve gone above and beyond to help us get our home restored. All of the staff are friendly, courteous, knowledgeable and helpful! Thank you Matt and crew!!!Amanda Conmy2023-12-15Service master responded quickly to my call. Everyone was professional and polite! Highly recommendCheryl Rose2023-12-13Service Master has done work for me both at home and at the office. They came to the rescue quickly when needed and did a great job. I would recommend them to anyone who needs disaster relief quickly.Colleen D2023-12-13The team at Service Master were all thoughtful and kind and enjoyable to have in my home, Angelica was always great with getting back to me and staying in touch and keeping me informed. I thought that it took way too long to get the job done, but I was pleased with the finish project. Jerry, Rya, Kathy and John were all great in the field.Michael Williams2023-11-30Had a major water break in a bathroom. ServiceMaster rapid response and thorough water damage and mold prevention services played a major role in minimizing damage and cost of repair and restoration work. They provided an onsite storage pod to protect personal propery, packed and unpacked many boxes. When restoration was completed. Their knowledge of homeowner insurance was a tremendous help in filling insurance claim.em w2023-11-20Zero stars! We had a leak from our toilet. Service Master in Granger came and did the tear out of all the wet materials of the home... floors, vanity, walls, and left our furniture in the home with their mega fans and "air purifiers"... swirling around all the sewage air on all our personal belongings. Then our insurance company sent a POD for our personal belongings (furniture, rugs, mattress, storage bed.) Matt Parker of Service Master sent a moving company "My Movers" to move our stuff into the POD. Like thieves in the night "My Movers South Bend" came into our home without notice or warning, moved our stuff from the home, WE NEVER EVEN SAW THE MOVERS." "My Movers South Bend" damage our Suede Chair, didn't wrap our mattress just shoved it into our POD on the filthy floor, destroyed my Storage bed so it will never be right, and shoved our white slipcover loveseat on its fabric into the POD on the filthy floor... THEY DID NOT WRAP ANYTHING!!!!!!! They left and we didn't get to witness this move at all. Because again they didn't let us know that they were coming! Matt Parker at Service Master offered to "on site spot clean" the mattress with a bunch of chemicals, clean the now filthy loveseat, and hasn't even acknowledged my storage bed. Then decided that the suede chair was already damaged. (my walls showed damage from the jamming of my chair through the hall and doorway. Service Master in Granger, and My Movers flipped us the bird after they basically vandalized our things. I say vandalized cuz we weren't even home for the movers. Matt Parker picked the "My Movers South Bend"... I did not! IN RESPONSE TO MATT BELOW, because of the damage we originally went to AUTO OWNERS INSURANCE TO DEAL WITH SERVICE MASTERS DAMAGE TO OUR FURNITURE MOVED TO THE POD! NOT CLAIMING WATER DAMAGE! Auto Owners told us to deal with Matt Parker directly. The bed was not damaged before it was moved from the house, the chair was jammed through the door damaging my walls and the chair legs, the mattress was filthy after being shoved into the POD, and the White Slipcover was filthy after also being shoved into the POD! Matt, never talked about replacing the slipcover! Matt you have dragged this out since September and never fully took responsibility... today 11/20/23 you still have been blowing me off after a plethora of email exchanges... I did NOT hire My Movers... Matt Parker hired them!Mary Van Parys-Niven2023-03-06Repair work hasn't started yet... official review now would possibly be inaccurate... they've been very helpful so far!
What is Water Damage Repair?
Water damage repair is the process of restoring structures, belongings, and areas affected by water intrusion to their pre-damaged condition. It involves a series of comprehensive steps aimed at mitigating damage, preventing further deterioration, and restoring a property to a safe and habitable state.
The primary goal of water damage repair is to address the immediate and long-term consequences of water damage, which can result from various sources such as floods, leaks, burst pipes, sewage backups, or natural disasters. The repair process typically includes the following key steps:
- Assessment:
- Professionals assess the extent of the water damage, categorize it based on its source and contamination level, and develop a tailored repair plan.
- Water Extraction:
- Standing water is removed using specialized equipment such as pumps and wet/dry vacuums to prevent further damage and facilitate the drying process.
- Drying and Dehumidification:
- Industrial fans and dehumidifiers are employed to dry out affected areas and restore optimal humidity levels, preventing mold growth and structural issues.
- Structural Repairs:
- Damaged building materials, such as drywall, insulation, and flooring, are repaired or replaced to restore the structural integrity of the property.
- Mold Remediation:
- If necessary, professionals address potential mold growth by using antimicrobial treatments and ensuring thorough cleaning of affected areas.
- Content Restoration:
- Belongings affected by water damage are assessed, cleaned, and restored to the extent possible, salvaging items like furniture, documents, and personal belongings.
- Insurance Coordination:
- Professionals often work closely with insurance companies, facilitating the claims process and ensuring that homeowners receive the coverage needed for repairs.
- Preventive Measures:
- Measures are taken to prevent future water damage, such as improving drainage, repairing leaks, and enhancing the overall resilience of the property.
Water damage repair is a specialized field that requires expertise and the use of advanced equipment. Professional restoration services, like those offered by companies such as ServiceMaster Restore, play a crucial role in efficiently and effectively restoring properties affected by water damage. Timely and thorough repair efforts are essential to minimize the impact on a home or business and ensure a safe and healthy environment for occupants.
